Customize Ticketing System
While using a standard workflow for ticketing has its advantages, there are also situations where customize ticketing System workflow using an ITM ticketing system can be beneficial.
Here are some reasons why:
- Specific business needs: Every organization is unique, with different business needs and workflows. Using a standard workflow may not be suitable for all situations, and customization may be necessary to address specific business needs.
- Increased efficiency: Customizing the workflow can help to streamline processes and reduce the time required to complete tasks. By automating repetitive tasks and removing unnecessary steps, you can improve the efficiency of your ticketing system.
- Improved user experience: Customizing the workflow can help to create a better user experience for your team members. By tailoring the system to their needs, you can make it easier for them to manage tickets and prioritize tasks.
- Customize Ticketing System Greater flexibility: Greenitco ITM customization allows you to be more flexible in how you handle tickets. You can create workflows that are unique to specific teams or departments, and adjust them as needed to reflect changes in your business.
- Enhanced reporting: Customizing the workflow can allow you to gather more detailed information on how tickets are handled. This can help you to identify trends and patterns, and make data-driven decisions to improve your ticketing processes.
- Competitive advantage: By customizing your ticketing system, you can differentiate your business from competitors who use standard workflows. This can help to improve customer satisfaction and drive revenue growth.
- Greenitco Asset Management supports all kinds of departments from finance, HR, IT Infra, IT Applications, Mobility, Legal, etc to create their own workflow and statutes as per org culture. This can help to track all kinds of issues, SLA, and KPIs related to all the department
It is important to note that customization should be done carefully, as it can be costly and time-consuming. It is important to identify the specific needs of your organization and prioritize customization efforts accordingly. Additionally, any customization should be well-documented and tested thoroughly to ensure that it is stable and does not introduce any new issues.
- Published in Technology
How Best IT Asset Management software tools can improve efficiency.
Using the best IT asset management software tools offers solutions for making your business more efficient. There are many assets in the organization, some are scattered across different countries or places. The concern is how to manage and track these assets effectively and ensure proper maintenance of assets timely.
Here the best IT asset management software plays a significant role to manage assets, tracking, reports, and maintaining them. Asset management software allows managing the assets, hardware, software, and other accessories that exist in the organization’s network efficiently. It allows businesses to monitor or track their assets and effectively manage them for optimum utilization while reducing IT and software costs.
We can’t deny that modern businesses are dependent on assets or digital assets in order to gather good revenue for business and survive with marketing trends. It is essential to monitor whether the assets of the organization and their implementation is profitable for your business or not. The aim of the Best IT asset management software tool is to get value from their assets, maintain, initiate business growth, and reach the business goals within the timeline.
If you want your organization’s operations to work efficiently, and smooth workflow operations This software can help you to make informed business decisions and contribute to business growth. Asset management provides organizations the scope to improve business efficacy and management of IT infrastructure efficiently. Moreover, use the effective software asset management tool to optimize the business environment and systematically use your assets.
Reasons that make asset management software to upscale business operations & improve efficiency
There are many reasons for organizations to implement Asset management software tools with business operations. Many organizations lack asset management software tools can lead to compliance issues, wasted resources, delays, incurring heavy costs, and more. To lessen such risks, organizations should know how their assets are being utilized, their configuration, asset roles, etc. To achieve these goals, by implementing the best IT asset management software for the organization.
Proper regulation of organizations’ assets and the implementation of asset management systems the right way can boost efficiency and profit at a tremendous rate. In this competitive arena, every entrepreneur is looking up for the tools and assistance to sustain in the market.
Assets play a keen role to get profits from projects and commitments only if they are utilized in an efficient manner. All organizations invest in assets to enhance productivity and profit margins. Asset maintenance and depreciation often become difficult, Like any other department, assets also require preservation ad proper planning.
The best IT Asset management software tools are required by the organization to maintain & improve their efficiency
Greenitco offers a great option for businesses that are looking for the Best IT asset management software tools solution. This software solution is compatible with businesses and offers top-notch tools and features to upscale businesses.
Benefits of using the best Asset Management software solutions for business
The main issue in the organization like to monitor and manage existing assets manually. This may lead to errors and compliance issues. So to avoid these errors. Greenitco technologies offer the assistance of asset management software. It can help you to streamline the workflow and offer a platform where you can manage and monitor assets efficiently. Managing assets can give you good returns on their profit value for your business.
Check some ways the Asset Management system can increase business efficacy
Improvised assets or equipment effectiveness
Assets and equipment of the organization are important to be in good condition to give effective output. The profits of the organization depend on it too. While maintaining the updated status of the equipment manually, along with maintaining records is a tedious task. But with the help of an Asset management software system, it becomes easy to maintain & access the effectiveness of every asset or equipment.
The best IT Asset management software system has indicators to evaluate the functioning of machines and coordinate assets across the globe easily. It checks the completability of the machines with the required output and enables o offer of effective solutions for it. Implementation of an Asset management system for the business can manage the assets and maximize the income range of the enterprise.
Improvised operational efficacy
When you have assets organized once in the centralized database. It would be easy to manage operations easily. That includes their capabilities, how they can be operated in the most effective way, and a detailed return on investment (ROI).
Increased Asset Visibility
Every organization has n number of assets that have their own purpose. Assets like physical assets, It assets such as computers servers, software assets, etc. As the business grows so as the assets county increases.
Asset management tools offer features to ensure that all assets are discoverable & visible to the business owners. The information is stored in the centralized database system that is accessible as per the permissions granted by business owners. Easy to access the assets of the organization and manage them easily
This feature lets you know exact details on a real-time basis about assets and management. It assists in scheduling the maintains of assets and plays an important role to increase the lifespan and durability of assists. When let you manage large assets by assigning asset number or ID, so it can work well.
Asset Life cycle management
There are four stages of the asset management lifecycle :
- Planning: Identifying the need to purchase an asset that can be useful to generate profit.
- Acquisition: Purchasing and assigning an asset according to the business requirement.
- Operation and Maintenance: Ensuring the asset’s life cycle is working uninterruptedly.
- Disposal: Calculating an asset’s depreciation value and managing depreciated assets efficiently.
Having a detailed understanding of Asset life cycle management ensures that assets are purchased, operated, maintained, disposed and tracked efficiently. It ensures the maintenance status is updated efficiently. Along with having insight into data
Accelerate Maintenance Planning
IT Asset management software assists in building an efficient maintenance schedule for assets. It ensures assets are in working order and are being tracked and managed by the system.
Maintenance strategies can differ as per business requirements. Create a maintenance plan for the assets required as per business requirements.
Maintenance for assets helps to :
- Reduce downtime of assets.
- Minimize emergency repair and breakdown costs
- Increase asset uptime
- Asset depreciation management
- Prolong the life expectancy of assets
Efficiency to assess potential risk with effective, measures
It enables the establishment of the process to improve the business operations and productivity of the organization. If the asset management process is implemented effectively, you can monitor and manage assets with a systematic approach. Moreover, organizations can increase production and returns on investment.
Cloud hosting is an important feature of asset management software to have for your organizations. It gives information about the assets anytime and anywhere. Offering the best IT asset management software that makes it easy to access through the application or from a browser or by any device remotely. Moreover, users can receive software updates when scheduled.
Deploying an efficient technology for your business is profitable for your business. Focus on work and let the software manage the workflow. Asset management software is an important aspect of the business. Opting for an Asset Management System can be your first step in taking your business venture to scale. Moreover, Organization’s assets are the most important factors for the overall growth of your business. Therefore, you must look for asset management software very wisely
- Published in Asset audit, Asset Management, helpdesk outsourcing, Mobile, Networking, Technology, technology support
Helpdesk Outsourcing services for business development
Help desk Outsourcing services
Helpdesk Outsourcing services make the tasks easier and more efficient. Everyone wants to succeed in business success. But to turn the same into reality, to proceed in a way that guarantees longevity in today’s competitive picture. Catering to fulfill the needs of the customers and business Helpdesk Outsourcing services can assist efficiently. This enables your businesses to deliver their services without any technical-related issues and reach out to the workforce with ease.
Since end-users are scattered globally and are present in different places around the world. Managing the work becomes a challenging task for entrepreneurs. The immediate need is to resolve the issues and attended to them immediately to improve customer satisfaction. Our IT help desk team comprises technical experts who can offer support to organizations. It assists them to solve software issues within the timeline, improve efficiency and enhance productivity while safeguarding data with all possible security measures. Helpdesk outsourcing services ensure to streamline the work process, smoothen the workflow, and improve business efficiency.
Due to the lack of expertise, many times, those companies meet problems related to ticket backlogs, reopening of tickets, customer defection, and many more. These challenges are to be resolved urgently to retain the customer base and add business credibility. With GreenItco help desk service, weed out technical issues from the root and make your business more flexible & efficient.
Helpdesk Outsourcing Services role
Indeed, your business needs the assistance of helpdesk outsourcing for its success & development. But to make this happen in reality, it is important to deploy the system that ensures longevity and be in competition in business ahead. Outsourcing helpdesk service offers utmost customer satisfaction and initiates business growth.
Solving technical errors without having expertise & exact info is just like moving out of the track. A better option is to deploy a system that can find errors and rectify them errors and resolve them within the timeline.
Outsourcing helpdesk services can handle multi-tasks and therefore allows IT, teams, to concentrate on strategic operations and revenue-generating ideas, instead of support fires. This allows the professionals to handle customer issues using the latest technology to provide helpdesk support solutions more efficiently and flexibly globally.
If the IT help desk services of your company or organization are expanding for business growth. It has probably started out serving a very specific purpose and managing the workforce at different places at the same time. So, the growing technical needs and additional hires can be led to issues. Here is the role of expansive IT help desk outsourcing services plays for businesses to make them more effective, flexible, accurate, and supporting end users. Eventually improving the user experiences with your business and customer retention.
Help desk outsourcing services to an external party can bring a variety of benefits to your business from reducing costs to lightening the load for stressed IT employees. Just let your business operations breathe and streamline the workflow to enhance business efficiency.
Benefits Outsourcing helpdesk Services offer to business
Control IT services cost
Outsourcing IT services enables to minimize the cost of business operations and teams. Thus it helps to make your business more effective. IT outsourcing cost less for in-house projects. If the company doesn’t want similar assistance for other projects but requires it for one project. They can hire Outsourcing IT services to manage the operation. It enables to utilization of servers & services from any location.
Find experts assistance
Help desk outsourcing services offer an opportunity to get access to skilled resources. You can get access to resources and expert assistance. So that you can manage the IT department of your organization. Experts to work on the upcoming updated digital solutions and enhance productivity
Compliance and security
Maintaining the compliance standards of the organization is a challenging task. Have your workstations or server audits? Is your company prepared for the risks?
With additional support or assistance, you can’t get better or more productive results. Outsource IT services can enable you to get a complete setup of networks and workforce for managing operations effectively. The security updates, firewall updates, server auditing, etc all tasks are all managed by IT outsourcing services providers.
Minimize organizational complexities
To manage multiple tasks for an organization, you might encounter complexities. Helpdesk outsourcing can assist you to manage multi-tasks, streamlining the workflow process, and coordinating with teams located anywhere.
Improve effectiveness easily
To manage to organize tasks, service providers know how to manage business operations and make them run more efficiently. IT outsourcing services can help you to redesign the workflow, automate operations, upgrade software, manage server updates and ensure the team is coordinating well. This keeps up the business ahead of the competitors.
Experts and experience
The organization can get the assistance team and experts’ support to accomplish the projects within the given timelines. This makes the process more organized and makes sure the project is completed within the timeline. It saves money and time too. Outsourcing IT services can help the organization to organize the workflow and manage it efficiently. To make the organization do good work outsourced IT services can make it happen. The team is there to assist you till the project is completed.
Faster development performance
To make the work smoother and streamline the work process. The complete the work early one way is to split it into functional tasks and assign them to dedicated personnel. Helpdesk Outsourcing services allows to accomplish the operations, the role of a project manager is to give work to the teammates that live remotely, and the best experts to solve IT issues on time. To make this happen and reach the goals on time, this is where IT outsourcing services can work around the clock for your organization.
Ability to focus on business goals
Make the usage of the resources skillfully for getting the best results. But the question here is how we use those resources to get maximum profits. This is often the major business goal. IT outsourcing services allow you to focus on the business goals and offer dedicated assistance to accomplish the task.
Service Desk Integrations
We offer a durable set of integrations with the leading systems. Allow you to create a seamless support process. We also provide open API and Professional services to help you create custom integrations.
Documentation includes each stage of outsourcing services. The documents like deliverables, revisions, changes in the project plan, updates, payables, etc. Outsourcing IT services keeps the track of the progress from the first day and provides information for the project contract in detail. Progress. Other documents include emails, meeting notes, bugs, submissions, events, status management, and more. Get an analysis of what was done on the project and when it is performed and its documentation.
Tools and scripts:
Our team helps to create, and organize any number of pre-build scripts and this helps you automate regular diagnostics, remediation, and troubleshooting
Tools and scripts
Regardless of the size of your business, what is important is how your business is performing using the resources. However, IT outsourcing enables you to have the expertise, equipment, and more. The main aim is to make the company perfume the best and clients experience the best customer support.
Tools and scripts:
Our team helps to create, and organize any number of pre-built tools and scenarios and this helps you automate operations and troubleshoot
Technology is the main pillar that supports your business and makes the business operations simple and approachable. However, without technology support. For productive, cost-efficient, flexible, efficient support for your business. IT outsourcing services can help you achieve it.
- Published in Technology
How can Managed Services assist your business to grow?
The year has bought many new challenges and possibilities for businesses around the world to take your business to next level. Remote work and IT professional Assistance are important for every business. This article get insight to help you to understand the importance of managed services for your business.
Managed Service Providers offer different ranges of services. First, look over your agreement carefully to make sure you have an agreed-upon understanding of what is expected of your managed services expert.
If you are hunting for opportunities to grow your business, it is time to consider Managed Service Provider (MSP) work to improvise organization efficiency, reduce cost and offer the best assistance & resources. The growth of the organization is a long-time process; MSPs can streamline the workflow and manage the business operations efficiently.
Why do Businesses Need Managed Services?
Issues in business occur at times while managing tasks like
Businesses face many issues like :
- Maintaining the performance of IT infrastructure systems.
- Manage the risk of excessive cost – managing a business budget.
- To adopt new technologies to stay ahead in the digital ecosystem.
Issues like redundant system entries, updating and patching of software, and more take time for the IT team in an organization. They have less time to innovate or focus on the clients to help the business grow. To work with changing trends and overcome IT-related hassles, IT professionals need additional support. Change plays a vital role to deal with the new technology and stay ahead in this digital ecosystem. With the advent of digital transformation with advanced technology. IT management services should have more flexible and advanced features for more business optimization and regular maintenance.
A business, small or large, needs technology and automation to grow, streamline processes, and compete in the market. In the coming years, technological advancements like cloud computing, big data, and mobility services will drive the growth ahead for managed services.
Businesses go for expert services to improve profit margins and meet the needs of this dynamic business environment. MSPs help organizations chart their future growth strategy with expert advisory services and keeping the factors in mind, like market demands, customer requirements, available resources, and more. MSP can initiate companies to grow and flourish at a pace. Get started.
Types of Managed Services
Managed services are structured in different areas:
- Delivery Platforms: includes SaaS, cloud, or local host system
- Technology Maintenance: includes maintenance of technology and delivering content.
- Security Operations: Managing the outcome-based delivery.
It depends on the Managed Service Provider ( MSP ) in which they excel and are ready to offer services related to it.
We have types of managed services available for your business:
- Managed SaaS (Software as a service):
- These managed service providers may offer a software platform. It can be subscription-based or centrally managed depending on services. Example managing Human Resource Department, Accounts department, or any. Only when SLA is in effect.
The role of MSP is to assist you in installation, customization, and troubleshooting, to ensure that your service remains at an optimal level. Side by side gives your employees focus on business needs
We have types of services available for your business:
Cloud Infrastructure Services:
Managed cloud service providers manage cloud services, their expertise offer cloud solutions for remote management and monitoring, etc. Organizations having managed cloud service provider can improvise their efficiency at work and create a sorted workflow.
Managed Security Services:
It offers facilities of remote security infrastructure. It includes a remote system, virtual desktop, and other services.
Network & Infrastructure services:
This type of MSP works for the network functions. It includes cloud network, infrastructure management, and monitoring them remotely. These types of services mostly have backup & storage management options.
Technical Support Services:
These services include providing complete IT support services. This service offers the staff members platform to contact through a remote support center at any time for guidance to fix the issues that they come across.
MSP includes a communications service, for communication internally with customers. Managed communications typically include video calling, instant messaging technology, and email services.
Role of Managed Services for business development
The role the managed services play to meet the requirement of the organization and which need will be required ahead in the future. Utilizing the IT resources here Managed services are well to assist with effective output & better productivity.
Business is small or large all it needs is technology and automation to grow, streamline processes, and compete in the digital ecosystem. In advancements of technology like cloud computing, big data, and mobility services will drive the growth ahead for managed services. The businesses prefer these services to improve their profit margins and meet the needs of this dynamic needs business.
MSPs help organizations improve their future growth strategy with expert advisory services.
Keeping the factors in mind, like market demands, customer requirements, available resources, and more. MSPs are a good option for initiatives that wish the grow.
I hope this blog helped you recognize the importance of managed services for your business. Keeping the factors in mind, like market demands, customer requirements, available resources, and more. Thus, MSPs are necessary for initiatives that wish the grow. Now you can figure out how managed services can assist your business to grow and succeed. Let me know your feedback in the comments section.
- Published in Asset Management, Mobile, Networking, Technology
Importance of Asset Audit for Business
The importance of asset auditing for the organization cannot be underrated. Asset audit can help the organization minimize the costs spent on the depreciation and maintenance of the assets. Asset auditing software gives an idea to lower costs and helps the business to make an informed decision.
Our aim of asset audits is to manage compliance and task management and ensure asset accuracy. These factors are essential for making an informed business decision and streamlining workflow. Improvise business assets and resources efficiency with asset audits.
How asset audit can help you in business management?
Asset auditing plays an important role it is a process for ensuring the highest standards of accuracy. It also helps in compliance management of a company’s valuable equipment or machinery, helping to bring about more streamlined work processes and make informed decisions.
Every organization depends on physical & IT assets for its day-to-day operations. It requires long-term arrangements for auditing assets and managing them thoroughly. ‘ Asset Audit’, refers to a process by which an organization physically checks that the assets records exist, their location, status, condition, depreciation value & more. Check the availability of assets, their usage, and much more. Many tasks are managed by asset audit.
How can your business accelerate growth with an asset audit is done:
Without performing Asset audits for business thoroughly, it will not be possible to deliver the quality of work and asset usage. It the crucial to conduct an asset audit to make sure those assets are still physically available, their status and depreciation status, and much more.
Every organization owns assets & so it becomes important to conduct asset audits to improve the functionality & long life of assets. To maintain the asset’s life and to avoid issues like human errors, ineffective process controls, improper functionality, and more. Asset auditing hardware is an effective way to track and manage a range of business assets. It can simplify the process, streamline workflow, and track operations effectively.
Hardware asset management is the process of managing IT components like desktops, laptops, servers, etc. It manages assets from verification to asset depreciation. With the hardware asset management process, you can get real-time details of your hardware asset inventory and much more details. It gives a bird’s-eye view of the asset life cycle and an overview of how assets are used in your organization & their performance.
We have highlighted the major benefits that asset audit
An asset audit takes a birds-ey view of your organization’s internal & external systems and control. It suggests improvements that can make your business more efficient & productive. You can expect that the asset audit system offers a way to improve internal controls, business systems, accounting, and operational efficiencies, all identified through the audit process.
The main aim of the audit is to meet the requirements and regulations of the business model. The asset audit assures the business owners or shareholders or buyers management of compliance and assets operations. are under control. Features of asset audit help business owners to make informed financial decisions in and more affirmed way.
Improvise Credibility at work
An audit provides asset verification and fair representation of the asset’s current situation. This provides credibility and confidence to the organization’s customers/clients, stakeholders, investors, and buyers.
Detect Preventive measures for Fraudulence
It’s estimated that up to 30% of businesses are subject to fraud, error, and insecurities. Error and insecurities at the workplace can occur without being detected, and it is a matter of concern. An asset audit can be an effective tool to identify fraud and opportunities that commit errors in operations and insecurities to the business. An efficient asset audit management system identifies an organization’s systems. Controls and suggests ways to strengthen these to prevent errors from occurring.
Better Planning and Budget system
An audit confirms the accuracy of an organization’s financial system and budget analysis. Asset audits conducted can improve future planning, decision-making, and budgeting. It’s a detailed process and can result in scrutinizing the expense made on certain types of income, expenditure, and assets.
Accurately calculate depreciation
Depreciation management of your assets can depend on how often they have been utilized and the condition in which they are kept. There is the reason for the depreciation of your fixed assets since they are steadily running to support your business. This means the value of assets would decrease with time, there is a requirement to manage the depreciation value. It is important to understand different assets will have different rates of depreciation.
Audit Director Bharat Gupta and the Audit team provide reviews and audits for organizations of all sizes and industries. To find out more about how we can help you, please contact Bharat on 09769022209 or email email@example.com
- Published in Networking, Technology
All India Public Procurement Conclave 2021
We have happy to announce that we are part of all India Public procurement conclave organized by CII for GEM
GeM – CII National Public Procurement Conclave brings together a host of Buyers/Sellers and the stalwarts of the industry with the massive opportunities in the Public Procurement sector. It offers opportunities to interact with buyers/sellers across sectors along with more Public Procurement Managers from different Governments Departments and PSUs across different states. It will highlight areas like End to End System from Registration to payment, Option to Provide multiple consignee locations and quality after authentication, Provides options for search, compare, select and buy facility, and Up-to-date user-friendly dashboard for buying, monitoring supplies, and payments
DO visit us at https://www.ciihive.in/StaticDigitalLobby.aspx?EventId=GEM2021
- Published in Technology
Milk Calendar 2.0
Finally, after a long wait Milk calendar, 2.0 by Greenitco is live with exciting new features. Milk Calendar App (doodh ka calendar app) a hisab kitab app will provide additional options on your daily calendar page, to your entries for recording your daily expense.
Detailed information on how much milk is bought when as well daily newspaper records, how much to pay the grocery shop, fisherman, how many clothes sent to laundry and its charges, fruits and vegetables bought. Along with, advance paid to maid or anyone also the details of your fuel expense could be recorded easily.
Features of Milk Calendar to manage expenses
- New design of Pecocok shades
- Add the sharing option
- Added the Maid option
- Multiple Milk modules can be added.
- New design of Dashboard
- Option to create your Balance Sheet
Daily Log Book to manage budget smartly
Do you still use a logbook or milk diary to note down your Doodh ka hisab (daily expense/ Kharcha)? In the end, what sabka Hisab (calculation) messes up and you are not sure what was spent where and when and why and how! Worried about managing your daily hisab kitab (accounting)? It is not easy to keep all the records over a page, anyways the calendars and diaries are not handy. Keeping this in mind, our aim is to set an convenient platform, where you can manage daily needs expenses easily.
Difficult to keep a tab on your kharchas (daily expense)? Need your own Daily Calendar to check out your kharcha (daily expense). The daily Calendar app is a general-purpose app for every user. Users can keep track of their daily expenses (Kharcha) with a click. Milk Calendar App (doodh ka calendar app) is a milk card or kind off ration card which records expenses It helps you to record doodh ka hisab as well ration that helps to note your daily expense (kharcha) on basis of your demand for common basic needs like milk, newspapers, fruits and vegetables, grocery, payment to the maid, etc., as well keep hisab (calculation) of the advances you have paid, also you can add the number of your purchases into the daily report.
Add on features you find on the app
Milk Calendar App (doodh ka calendar app) will provide additional options on your daily calendar page, to your entries for recording your daily expense. Detailed information on how much milk is bought when as well daily newspaper records, how much to pay the grocery shop, fisherman, how many clothes sent to laundry and its charges, fruits and vegetables bought. Along with advance paid to maid or anyone also the details of your fuel expense could be recorded.
This milk diary provides the report day-wise, weekly and monthly. It is a customized expense tracker to keep a record of your daily budget handy. It is user-friendly, your daily kharcha tracking of the budget is going to be all easy. In the report, the expense made by each member and overall expense done by the group is shown along with the amount they need to receive or pay to clear the udhaar (credit). Your ration card ka daily expense on logbook or milk diary is handy in just a click.
Read more about the latest trend in Apps from ios app development
- Published in Technology