Put ITM to the test

You have seen how other companies use ITM. Now try it for yourself.

Find Out Why These Global Brands Are Fan Of
GreenITCo Asset management solution

Ascent Wellness & Pharma Solution

BMC

Cactus

Capacite

Cosmos

Crystal Solution Ltd

CWS

Elvi

Haldiram

ICICI Bank

RBI

Safari

THIS YEAR'S AWESOME FACTS

25000+

CODE LINES THIS MONTH

150+

LAUNCHED PROJECTS

9900+

COFFEE CUPS THIS YEAR

180+

REVIEWS AND RATINGS

Offer a User-Friendly Interface

  • Intuitive Design: Ensure the software is easy to navigate, even for non-technical users.
  • Personalized Dashboards: Allow clients to customize their view based on their preferences.
  • Mobile Compatibility: Provide a mobile-friendly interface for accessibility on the go.

Simplify Ticket Management

  • Streamline Ticket Creation: Minimize the steps required to log an issue.
  • Categorization and Prioritization: Automate ticket categorization and prioritization based on urgency.
  • Self-Service Options: Include a knowledge base or FAQ section to empower clients to resolve simple issues independently.

Provide Proactive Support

  • Real-Time Updates: Notify clients about ticket status changes via email or in-app notifications.
  • Incident Alerts: Inform clients proactively about system issues or downtimes with ETA for resolution.
  • Scheduled Maintenance Notifications: Keep clients informed about maintenance windows in advance.

Focus on Communication

  • Multi-Channel Support: Allow ticket submission via email, chat, phone, or software.
  • Transparent Responses: Provide clear, actionable steps when addressing issues.
  • Feedback Loops: Add post-resolution surveys to collect client input.

Speed Up Resolutions

  • Knowledge Base Integration: Recommend solutions directly from your database based on ticket keywords.
  • AI-Powered Bots: Use bots for instant responses to common queries.
  • Efficient Escalations: Ensure seamless handoffs for escalated issues to reduce downtime.

planning & strategy

Appropriately productivate distributed infrastructures for one-to-one expertise.

design & develop

Credibly develop cross functional internal or "organic" sources vis-a-vis magnetic e-services.

test & deliver

Continually promote empowered resources for professional manufactured products.

We're ready to collect your package

Uniquely redefine accurate architectures vis-a-vis front-end alignments.

TOP